GDPR & Privacy Policy

Last updated: May 2026

1. Data Controller

Vellum Select is operated by Endor Bilisim, registered at Esentepe Mah. Talatpasa Cad. No: 5 / 1, 34394 Sisli/Istanbul, Turkey. For any privacy-related inquiries please contact us at [email protected].

2. What Data We Collect

When you submit an inquiry through our platform, we collect the personal information you voluntarily provide, which may include your name, email address, phone number, and the details of your medical inquiry.

3. How We Use Your Data

Your data is used solely to connect you with the specialist doctors or clinics relevant to your inquiry. We do not sell, rent, or share your personal data with any third parties other than the medical professionals directly involved in responding to your inquiry.

4. Data Sharing

Your personal information is shared exclusively with the doctors or clinics you have contacted through our inquiry form. No data is disclosed to any other commercial, marketing, or third-party entities.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data from our servers.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

6. Data Deletion Requests

To request the removal of your personal data from our systems, please send an email to [email protected] with the subject line "Data Deletion Request". We will process your request within 30 days.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date shown above.